Ryan Treadwell
Professional Experience
Producer - Certain Affinity
October 2015 - present
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Producer for multidisciplanry development teams
Development Manager - BioWare
October 2012 - May 2015
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Project Manager for RPG Mechanics, User Experience, Multiplayer and Player Combat teams
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Primary production member for PC development of Dragon Age Inquisition
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Planned, scheduled, and finalized the Dragon Age Inquisition: Dragonslayer multiplayer DLC
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Managed development efforts to keep product development on schedule and within budget
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Scheduled and planned teams through 11 production milestones and the post-production phase
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Tailored the Agile process to fit each team’s unique needs allowing them to achieve peak productivity through Kanban, Timeboxing, Extreme Programming, and other methodologies
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Introduced Change and Risk Management processes to maintain project scope decreasing rework by over 37%
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Led all focus testing efforts for Dragon Age Inquisition
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Scheduled, organized, and carried out over 20 focus tests with more than 400 participants
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Facilitated iteration efforts on game systems, story, and interface which resulted in major improvements to user experience
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Worked with 3 outsourcing studios around the world to create and deliver hundreds of quality art assets for Dragon Age Inquisition
Associate Producer - Big Huge Games
January 2012 - May 2012
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Scrum Master for Tech, Design and Audio teams
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Tailored the agile process to fit the specific needs of each unique team of developers
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Managed development efforts to keep product development on schedule and within budget
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Created a Risk Management System for pre-production of an unannounced project
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Created pre-production schedules for Design and Audio teams
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Primary Producer for the Japanese localization of Kingdoms of Amalur: Reckoning
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Contributed to project planning meetings
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Created and proposed solutions to production issues
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Recorded and distributed information company wide
Producer, Customer Support - Zenimax Online Studios
March 2011 - January 2012
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Successfully initiated a department-wide process overhaul and a ground-up approach to project construction. This included the implementation of Agile methodologies such as Scrum and Kanban, resource identification, milestone creation, and a project schedule up to launch
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ScrumMaster for CS Projects in two regions
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Created and maintained the Studio Support Wiki
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Hired and trained two project managers for the CS team
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Built and maintained schedules for the Global CS Project teams
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Worked with internal development teams and QA to create best in class customer support systems for The Elder Scrolls Online
Team Manager, In-Game Support - Blizzard Entertainment
August 2007 – February 2011
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Lead and directed a team of 32 direct reports
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Strong leadership development skills
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Nine direct reports promoted to senior positions
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Maintained an environment of clear and transparent communication through regular meetings, individually specific coaching, and performance appraisals
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Recognized for getting results
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Maintained high service levels through coaching, guidance and support
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High employee satisfaction scores on morale, career development and organizational communication on annual employee opinion survey
Coach for Blizzard Entertainment - Sitel
October 2006 – August 2007
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Lead and directed a team of 50 direct reports
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Main point of contact to Blizzard Entertainment for overnight shift
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Built weekly schedules based on customer needs
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Ranked 3rd out of 73 managers in employee satisfaction on employee opinion survey

Training
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Certified Scrum Master
Credited Games
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Dragon Age Inquisition
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Dragon Age Inquisition: Dragonslayer Multiplayer DLC
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World of Warcraft: Cataclysm
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World of Warcraft: Wrath of the Lich King
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Star Craft 2: Wings of Liberty
Skills
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Scrum
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Kanban
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Servant leadership
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Career development
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Building and maintaining a positive culture
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Individual and team-based motivation
Programs
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Hansoft
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Jira
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MS Office
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Adobe Premier
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Perforce
2010 - present
2010 - present